Manage your subscription
If your community offers paid tiers, you can upgrade, switch plans, redeem a coupon, or cancel at any time. Payments are handled securely by Stripe, using the community owner's connected Stripe account.
Upgrade or change your plan
- Click your avatar and choose Billing (or Membership).
- Review the available tiers and their patron perks.
- Select a plan and click Upgrade (or Change plan).
- Enter payment details on the secure Stripe checkout and confirm.
Your new tier — and any perks it unlocks — takes effect immediately.
Redeem a coupon
- Start the upgrade or checkout flow.
- Enter your coupon code in the field provided.
- The discount applies before you confirm payment.
Cancel or update payment
- Go to Billing.
- Click Manage subscription to update your card or Cancel.
- After cancelling, you keep access until the end of your current billing period, then return to the free tier.
Bonfire takes a 0% platform fee on memberships. The price you see is set by the community owner; Stripe processes the payment and its standard processing fees apply.
Related
- Set up your profile
- Using modules
- Navigate spaces and channels
FAQ
Where do I find my invoices? In Billing → Manage subscription, the Stripe customer portal lists your receipts and payment history.
What happens to perks if I downgrade? Perks tied to your old tier are removed; perks for your new tier apply right away.
Is my payment secure? Yes — checkout and card details are handled by Stripe, not stored in the community.
Can I get a refund? Refund eligibility is set by the community owner. Contact an admin, who can process it through their Stripe account.