Setup FAQ
Common questions when standing up a new community.
How do I create my community?
Sign up, name your community, and pick a subdomain (yourname.onbonfire.com). SSL is provisioned automatically. From there, configure everything in the Admin panel.
Can I use my own domain?
Yes. In Admin → Settings, add a custom domain and point your DNS as instructed. Bonfire issues an SSL certificate automatically once DNS resolves.
How do I sign in?
With email or Google. There is no SAML/SSO. The same options apply to your members.
What is white-label and what does it include?
White-label removes the "Powered by Bonfire" badge and lets you apply your own brand, custom domain, and PWA identity. It does not include custom email senders.
How do members join?
Send invitations from Admin → Members (single or bulk). New members go through your onboarding flow before reaching the community app.
How do I organize my community?
Group content with space groups and spaces, then add channels for real-time chat, threads, reactions, and DMs.
Can the AI set this up for me?
Yes. Open the AI Owner Copilot and ask it to create channels, configure gamification, or invite admins. It uses confirmation gates and keeps an audit log of every action.
Related
- Launch your community on a custom domain
- White-label your community
- Invite and onboard your first members
FAQ
Does SSL cost extra? No. SSL is automatic on both subdomains and custom domains.
Can I change my subdomain later? Yes, in Admin → Settings, though existing links to the old subdomain will break.
How many spaces or channels can I create? There is no hard limit; structure them to fit your community.
Do members need a separate password? No. Members sign in with email or Google, just like owners.